Address Verification
Every TopSwap member proves they live in the community. It's how we keep out spam, scams, and strangers.
Why we verify addresses
On other marketplaces, anyone can create an account — bots, scammers, people three states away. TopSwap is different. When you buy or sell here, you know the other person is your neighbor. They live in your zip code, and they've proved it.
Verification happens once per community. After that, you have full access to browse, list items, message sellers, express interest, and participate in yard sales.
Two ways to verify
Choose the option that works best for you.
Postcard verification
Free
We mail a postcard with a 6-character code to your home address. Enter the code on TopSwap and you're verified.
Best for: Most people. It's free and straightforward.
Instant ID verification
$2 one-time fee
Scan your driver's license or state ID using Stripe Identity. We confirm your name and address match, then you're verified instantly.
Best for: People who want to start buying and selling right now.
Common questions
Is my address shared with other members?
No. Your verified home address is never shown to other members. Only your name appears on your profile. When you sell an item, you can set a separate pickup address to keep your home private.
What if I didn't receive my postcard?
Postcards typically arrive within 3-5 business days. If it's been more than 7 days, you can request a new one from the verification page, or switch to instant ID verification instead.
I just moved. Can I re-verify?
Currently, address changes require contacting support. We're working on a self-service flow for address updates.
Why does instant verification cost $2?
The $2 fee covers the cost of Stripe Identity's ID verification service. We don't mark it up — it's passed through at cost. The postcard option is always free.
Do I need to verify for every community?
Yes — each community is tied to a zip code, so you verify once per community you join. If you live in a zip code that borders two communities, you can verify in both.
What happens to my ID photo?
Stripe processes your ID verification. TopSwap never sees or stores your ID photo. Stripe retains data per their privacy policy and deletes it after the verification window. We only receive a yes/no confirmation and the verified address.
Ready to join your neighborhood?
Verification takes less than a minute to start. Your postcard is on its way before you finish your first cup of coffee.
Get Started